Frequently asked questions
Where is Briha Boxes based?
Briha Boxes is a small Sydney-based
business. All orders are packed and shipped from Sydney, Australia.
How long does delivery take?
Orders are packed as soon as they’re
received and typically dispatched within 48 hours. Delivery times vary
depending on your location and will be estimated at checkout.
Are the boxes suitable for gifting?
Yes. All Briha Boxes are designed
specifically for gifting and arrive beautifully presented, making them suitable
for special occasions.
Can I include a personalised message?
Yes. You can add a personalised message at
checkout, and we’ll include it with your order.
What occasions are Briha Boxes suitablefor?
Our boxes are perfect for birthdays, festivals,
thank-you gifts, self-care moments, celebrations, or simply sending love from
afar.
Are the products authentic?
Yes. Our cultural collections feature items
sourced from Nepal through collaborations with local artisans. Other products
are carefully selected from trusted suppliers.
What if there is an issue with my order?
If you experience any issues, please
contact us via email and we’ll be happy to help resolve it as quickly as
possible